I am a hospitality professional and I specialize in customer service
I had the opportunity of working in the United States for a year as a Server and Hostess, in Dominican Republic I got a job as a Concierge, both jobs prioritized an excellent customer service and developing skills such as proactivity, service recovery and sales.
Live chat agent for customer support
Proficient in delivering rapid, precise, and empathetic responses via live chat platforms, ensuring low wait times and high customer retention. Highly adaptable and thrive in fast-paced environments, effortlessly multitasking across multiple concurrent chat sessions while maintaining high accuracy and service quality.
Bilingual customer service professional experienced in client communication.
Versatile professional with experience in customer service, administrative support, virtual assistance, healthcare coordination, scheduling, data entry, lead generation, and internet research. Skilled in client communication, organization, problem-solving, and managing daily administrative tasks. Experienced with Google Workspace, Microsoft Office, CRM systems, Availity Essentials, Canva, and other digital tools. Bilingual in English and Spanish, with strong communication, attention to detail, adaptability, and time management skills.
Sales , billing specialist, claim specialist
BILINGUAL PROFESSIONAL WITH 6 YEARS OF EXPERIENCE IN HIGH PRESSURE CUSTOMER SERVICE ENVIRONMENTS, INCLUDING THE MEDICAL BILLING INDUSTRY AND AUTOMOTIVE SALES. RESULTS ORIENTED WITH A STRONG COMMERCIAL FOCUS AND A PROVEN ABILITY TO THRIVE IN COMPETITIVE SETTINGS. CUSTOMER SERVICE EXPERIENCE FOR AMERICAN AND PERUVIAN COMPANIES.
I provide administrative and legal assitance to companies
Bilingual (English–Spanish) legal professional with over 3 years of experience working remotely for a U.S. immigration law firm. Highly familiar with U.S. immigration procedures, deadlines, and documentation.
Marketing Coordinator and Social Media Manager
I'm a highly motivated and results-driven marketing expert with three years of experience managing social media campaigns, executing marketing strategies, and coordinating marketing activities.
Customer Service Representative/ Virtual Assistant
I graduated from High School and later I study as Broadcasting. Years ago I started working as a Customer Service Representative with Technical Support and I little bit as a Virtual Assistant.
Graphic designer specializing in branding and visual communication.
Advertising graduate with experience in brand management, graphic design, institutional communication, and administrative processes. Experienced in corporate and educational environments, combining creativity, organization, analysis, and execution to support effective communication and operational efficiency. Skilled in visual content development, event production, team coordination, vendor management, and support for institutional initiatives. Interested in contributing to organizations through strategic design solutions, consistent brand execution, and clear communication.
Video editor, I create short form videos that generate views and leads
Learned editing in 2023 Since then, I have been learning about, copywriting, storytelling and composition, to make sure I can really make content that looks good and professional, but also catches the attention of the viewer Have worked on projects creating TikTok ads, redirecting those views to an ecommerce, making a 22% increase in sales
Customer Service Expert
I have extensive experience in various customer support channels, including phone, chat, email, and ticketing systems. In my previous roles, I have handled customer queries and concerns over the phone, ensuring a friendly and professional demeanor to create a positive interaction.