I have over six years of experience in customer service and sales and setting.
Most of my background is in the travel industry, where I've handled high volumes of inbound and outbound calls, assisted different types of customers, managed multiple clients simultaneously, and consistently worked toward sales and conversion goals. I also have experience with appointment setting, lead qualification, follow-ups, and building rapport with prospects. I'm very comfortable with cold calling, handling rejection, overcoming objections, and having confident conversations with potential clients.
I drive sales, commercial operations, negotiations, and business growth by building strong client relationships and turning opportunities into measurable results.
Sales and business operations professional with over 6 years of experience in sales, commercial management, client relations and negotiation. Experienced in managing annual sales, negotiating commercial lease agreements, presenting proposals, developing client relationships and leading teams. Focused on business growth, customer retention and creating measurable results through strong communication and negotiation.
working with east and west customers trying to fix the plans with a new service
Experienced Sales Representative with over 4 years of experience in sales roles, tech sales, home services, and optimum. Skilled in B2B and B2C fixed sales. Background includes outbound and inbound sales in roofing company, back office operations, tech support, quoting, estimates, bookings, and appointment setting. Strong abilities in meeting metrics and customer engagement.
Bilingual HR generalist with customer service and recruiting experience
Results-driven professional with 5+ years of experience in sales, customer service, technical support, and quality assurance, recently expanding into Human Resources leadership. Proven ability to lead teams, improve performance metrics, and deliver exceptional customer experiences. Skilled in CRM systems, team development, and cross-functional collaboration.
Sales Operations Specialist | Executive Assistant | SDR / BDR | B2B SaaS
Results driven Sales Operations & Executive Assistant with 3+ years of experience in B2B SaaS. Skilled in CRM management, pipeline organization, workflow optimization, executive support, and sales operations. Experienced with HubSpot, Salesforce, and Pipedrive, with a strong focus on data accuracy, process improvement, and team efficiency. Background in SDR outreach, including high volume cold calling and outbound campaigns, giving me a solid understanding of the full sales cycle. Highly organized, proactive, and performance driven.
Customer support / sales representative and external finance negotiation analyst
My experience includes project coordination, customer relationship management, document administration, payment processing, CRM system management, and communication with U.S. companies and government institutions. I am bilingual in English and Spanish, highly organized, detail-oriented, and experienced in using Microsoft 365, Google Workspace, CRM platforms, and other digital tools to optimize processes, manage multiple priorities, and contribute to the smooth operation of daily activities.
Manage a brand´s online presence through visual content and strategies.
Experienced Social Media Manager with a proven ability to develop engaging content, grow online communities, strengthen brand presence, and execute data-driven digital marketing strategies. Skilled Video Editor with a strong Experienced Social Media Manager, Video Editor, and Sales Representative with a proven ability to grow brands, create engaging content, and build strong client relationships. Volunteer leader in an international educational nonprofit, with experience in leadership, volunteer counseling, and event planning. Adaptable, detail-oriented, and dependable, with the ability to quickly learn new processes, follow directions accurately, and excel in fast-paced environments. Strong communication, teamwork, and problem-solving skills.
Most recently I serve as an Account Manager for an outbound sales campaign
I'm currently at university studying civil engineering, at the moment I'm currently available for work.
Sales agent specialized in retention
Results-oriented professional with experience in customer service, prospecting new clients, and closing sales.
Customer service expert with experience in support, billing, and onboarding.
Bilingual Customer Service and Administrative Support Professional with over 4 years of experience in BPO environments, legal services, sales, and customer support. Proven ability to manage high-volume, multi-channel communications with empathy and efficiency, coordinate schedules, maintain accurate CRM records, and keep teams running smoothly in fast-paced remote settings. Fluent in English (C1) and Spanish, with experience in legal client intake, collections, technical support, and sales. I have served as a team trainer, managed billing and account inquiries, conducted lead follow-ups, and consistently met KPIs across every role. Comfortable on the phone, quick to adopt new tools including Salesforce, RingCentral, Five9, Google Workspace, and Microsoft Office.