I work in sales, focusing on outbound prospecting and cold calling.
I have over three years of experience in customer service, sales, appointment setting, and business development, with a strong focus on client communication and lead generation. I have worked as an SDR and appointment setter, conducting outbound calls, qualifying prospects, following up with leads, and scheduling meetings. I also have experience in customer support, handling inquiries through chat and email, documenting cases, updating knowledge bases, and supporting training processes. I am comfortable working with tools such as HubSpot, Salesforce, Excel, Power BI, Slack, Jira, and Calendly. My experience has helped me develop strong communication, organization, problem-solving, and adaptability skills in fast-paced remote environments.
Bilingual customer service and inbound sales professional for U.S. clients.
Bilingual Customer Service and Sales professional with hands-on experience supporting U.S. and international customers in high-volume phone environments. Skilled in needs discovery, relationship-based inbound sales, objection handling, customer retention, accurate CRM documentation, and clear English-Spanish communication.
Executive managing corporate accounts, rates, and CRM bookings
I combine a physical therapy academic background at UNMSM with extensive commercial experience in B2B sales, CRM management, customer support, and bilingual medical interpretation.
I assist customers, explain products, recommend alternatives, and record sales.
I have experience in in-person sales, customer service, paid communication projects, and volunteer leadership. I learn product information quickly, listen carefully to customers, explain options clearly, recommend suitable alternatives, verify details, and handle multiple requests under deadlines. I am a native Spanish speaker with B2 English seeking a long-term remote sales or customer service role with a U.S. company.
Client-focused marketing professional, KPI driven and results-oriented.
I’m a marketing professional with a postgraduate degree in digital marketing, completed in Barcelona, with experience in customer-facing roles across retail, human resources, and telecommunications. I have worked with international clients from the U.S. and Europe, handling inquiries, resolving issues, and providing tailored solutions. I’m used to working with KPIs, managing multiple priorities, and delivering results in fast-paced environments. I bring strong communication skills, adaptability, and a client-focused mindset. I’m motivated to continue growing in business-oriented roles where I can build relationships, contribute to business goals, and keep learning.
Commercial specialist in sourcing and sales of aircraft and helicopter parts.
Results-driven commercial professional with extensive expertise in business development, negotiation, and supply management within the aerospace and aviation industry. Proven track record in structuring competitive pricing strategies for high-value aircraft and helicopter parts while maximizing profit margins. Skilled in lead qualification, client acquisition strategies, and managing complex B2B commercial operations.
Customer support, sales assistance, and administrative operations.
I am a responsible, organized, and learning-oriented individual with experience in writing, information analysis, and technical documentation. I have experience preparing occupational safety and risk prevention documents, such as HIRA (Hazard Identification, Risk Assessment, and Controls), SWP (Safe Work Procedures), and risk assessment and environmental impact matrices. I am currently studying a technical degree in Safety and Risk Prevention. I am a native Spanish speaker with advanced written and spoken communication skills and an intermediate level of English (B1). I adapt quickly to new digital tools and have a strong interest in technology, artificial intelligence, and remote work.
I work as a bilingual sales representative and customer service agent
22-year-old undergraduate committed to providing exceptional service. Proactive with the ability to adapt to various situations depending on the environment. Constantly seeking solutions to latent problems in the work environment. Proficient in Microsoft Office (Excel, Word, and PowerPoint) and digital tools for organizing information, tracking requests, and preparing reports. Capable of quickly learning new customer service systems and platforms.
My role was to sell food products to customers in the US
Delivered high-quality bilingual customer support in a fast-paced, high-volume environment, successfully managing over 70 daily interactions via phone and face-to-face channels. Resolved customer complaints and complex issues using effective de-escalation and empathy techniques, ensuring customer retention and boosting overall satisfaction (CSAT). Consistently met and exceeded operational KPIs, minimizing response times and optimizing order processing accuracy. Increased average ticket value through the strategic application of upselling and cross-selling techniques at key touchpoints, contributing to overall revenue growth. Maintained accurate order processing and data entry across CRM systems, minimizing operational errors and improving team workflow.
I am an insurance broker for health insurance, I sale and educate clients.
I have studied in the US, finished my BA in exercise science. Worked in Health Insurance Sales after graduation from FAU in 2022. While in college I worked for Panda Express as an Assistant Store Manager whilst being a full time student.