Audiovisual Producer & Video Editor specializing in end-to-end production.
As a Multimedia Technologist with 5 years of experience, my professional career spans the entire lifecycle of audiovisual production. On set, my responsibilities include acting as a Director of Photography, where I handle camera operation, professional lighting setups, and resource management to ensure high-quality raw footage. In post-production, I specialize in advanced video editing, motion graphics, and sound design, utilizing industry-standard tools such as DaVinci Resolve Studio, Adobe Premiere Pro, After Effects, Photoshop, and Illustrator. I have successfully coordinated media workflows and directed visual campaigns within both corporate marketing agencies and higher education sectors. My career is driven by a focus on data-backed creative execution; I structure visual pacing and
Bilingual rep with 4 yrs in customer service and medical case management.
Bilingual general physician with 3+ years in healthcare roles. Experience in customer service and as a medical case manager assistant, handling scheduling, patient support, and records. Strong communication, attention to detail, and high patient satisfaction. Received kudos for service in first week.
as a virtual assistant, managing calendars, emails, appointments.
I am a virtual assistant and customer service specialist with experience in sales, client retention, and administrative support. My work focuses on helping businesses maintain strong relationships with customers by providing efficient service, resolving issues, and improving satisfaction.
Graphic Designer, specializing in printing and marketing designs.
I have acquired extensive knowledge in the fields of Communications and Publicity, as well as Graphic Design. Over the past decade, I have had the privilege of working for various printing and marketing companies, where I have gained significant experience and expertise.
Sales Development Representative
I worked more than 5 years as a Sales Development Representative in one of the largest telecommunications company based in Canada. I exceeded monthly targets by 40% consistently. I built strong connections with corporate clients and made sure I provided the best solution for their needs.
Project Manager with 8+ years leading teams, projects, and client operations.
Project Manager and operations professional with 8+ years of experience in BPO and client service environments. I have managed cross-functional teams, coordinated end-to-end projects, defined scopes and timelines, tracked deliverables, and managed stakeholder relationships. In my most recent role, I managed CRM implementation projects, serving as the primary liaison between clients and internal teams while monitoring milestones, risks, and deliverables. Previously, as an Operations Manager at Ibex, I managed operations across 5 lines of business, led operational leaders, supported strategic decision-making, and drove process improvements. I am bilingual in English and Spanish and experienced in remote, fast-paced environments.
I oversee operations, quality assurance, coaching, and team performance.
Operations professional with experience leading teams, managing performance, monitoring KPIs, and driving process improvement in a high-volume environment. Responsible for operational reporting, quality assurance, coaching, client communication, performance analysis, and workforce planning. Utilized data and reporting tools to identify trends, improve efficiency, and support strategic decision-making.
Account Manager with 10 years of client success experience
Results driven Account Manager with 10 years of experience managing client relationships, customer success, sales, and operations across healthcare, telecommunications, and entertainment industries, Proven ability to oversee strategic accounts, maintain financial performance, ensure SLA compliance, and lead cross functional teams to achieve business objectives, Experienced in data analysis, process improvement, client retention, conflict resolution, and delivering proactive solutions that strengthen long term partnerships while improving operational efficiency and customer satisfaction, Proficient in Microsoft Office, CRM systems, reporting, and performance management, recognized for strong leadership, strategic thinking, and a commitment to delivering exceptional client experiences.
Digital designer creating websites, social media content and visual projects.
My professional background combines digital design, social media, audiovisual production, music, dance and visual creation for artists, brands and businesses. I have completed high school and additional training in Graphic Design, Music Production, Audio Design for Radio, Software Creation/Maintenance, Cell Phone Maintenance and Intermediate/Advanced English. I work actively with urban-cultural projects, including rap battles, poetry events, independent cultural movements and artistic initiatives. I have worked as a graphic designer for 4 cultural organizations in Rio de Janeiro and also helped organize 3 others. Today, I work with website creation, video editing, image editing, social media design, visual identity and AI-assisted creative solutions.
Provide medical care, assess patients, and develop treatment plans, while levera
Physician graduated from UTESA, currently completing a medical internship at the National Health Service (SNS). Combines a strong medical background with experience in customer service and freelance projects supported by artificial intelligence.