Client-focused marketing professional, KPI driven and results-oriented.
I’m a marketing professional with a postgraduate degree in digital marketing, completed in Barcelona, with experience in customer-facing roles across retail, human resources, and telecommunications. I have worked with international clients from the U.S. and Europe, handling inquiries, resolving issues, and providing tailored solutions. I’m used to working with KPIs, managing multiple priorities, and delivering results in fast-paced environments. I bring strong communication skills, adaptability, and a client-focused mindset. I’m motivated to continue growing in business-oriented roles where I can build relationships, contribute to business goals, and keep learning.
Costumer service, support, - Bilingual Virtual Assistant - English Teacher
Bilingual Administrative and Real Estate Support Professional with experience managing client communications, lead follow-up, MLS assistance, onboarding support, transaction coordination, and operational issue resolution in a fast-paced real estate environment.
Senior Customer Care Specialist
I provide assistance to customers via Phone, Chat, Email and SMS and I deliver a great experience to them.
Customer service agent, fraud investigator and tech support
10 years of experience in the BPO industry providing customer service, working for companies such as foundever, concentrix, Remitly and teleperformance
Graphic Designer, specializing in printing and marketing designs.
I have acquired extensive knowledge in the fields of Communications and Publicity, as well as Graphic Design. Over the past decade, I have had the privilege of working for various printing and marketing companies, where I have gained significant experience and expertise.
i dont have a profession, im studying an engineering degree
as i stated, i dont posses any laboral experience nor professional career, that beign one of the reasons of why im looking for a job
Customer service agent handling inquiries and ensuring satisfaction
I am a talented, dynamic, and ambitious person who can adapt to the environment and new products of the workplace and maintain customer satisfaction. Eager to have new experiences in customer loyalty and maintain the highest level of customer service.
Intake Specialist
My professional career spans customer service, legal intake, and remote Spanish interpretation across medical, insurance, and legal settings. I have worked as the first point of contact for clients, conducting case evaluations, managing documentation, and ensuring clear, accurate communication between all parties.
Combined experience in teaching, research and data analysis, and coordination
Specialist in Tropical Agriculture and Local Development with over 5 years of experience leading socioeconomic impact projects. Skilled in coordinating income-generation programs and managing resources in vulnerable communities, with a consistent focus on measurable outcomes.
Customer service professional with 4+ years in support, sales, and CRM.
Customer-service professional with 4+ years of international hospitality and call-center experience delivering fast, empathetic support and operational coordination. Proven record of meeting sales targets and resolving high-volume technical and billing issues, while maintaining accurate CRM documentation and protecting confidential information. Strong communicator who improves first-contact resolution, streamlines processes, and elevates guest and client satisfaction.