49 workers recommended for you

Bilingual professional with over 5 years of experience in customer service, technical support, and administrative assistance. Currently working as a Service Specialist at Thryv Dominicana, providing customer support, managing Google Business Profiles, and resolving platform-related issues. Previously worked at ERC Global, providing customer service for a telecommunications campaign and later supporting U.S. employees with HR-related matters, including benefits and payroll. Experienced with Salesforce, Genesys Cloud, Avaya, and 8x8. I am organized, results-oriented, adaptable, and comfortable learning new processes and technologies.

Administrative Support, Technical Support, and Customer Operations professional with 6+ years of experience supporting U.S.-based companies across SaaS, e-commerce, telecommunications, and technology-driven environments. Experienced in help desk support, technical troubleshooting, administrative coordination, CRM management, process documentation, and workflow optimization.

Detail-oriented and highly adaptable professional with a strong background in technical support and customer service. Experienced in handling high-volume communications, troubleshooting issues, and providing efficient solutions in fast-paced environments. Skilled in managing calls, emails, and administrative tasks remotely. Known for strong communication, empathy, and problem-solving abilities.

Leader with over 25 years of experience in customer service, operations, and technology. Recognized for effective communication and collaborative leadership style. Awarded Manager of the Year and Manager of the Quarter. Known as a proactive and solution-oriented professional, consistently delivering one hundred percent of customer projects on time. A key part of my journey has been mentoring team members who have gone on to succeed in management roles.

Bilingual professional with experience in customer service, technical troubleshooting, and client support. Skilled in handling customer accounts, resolving issues, and providing clear, solutions-focused assistance in fast-paced environments. With a background in dentistry and advanced English proficiency, I bring strong communication, attention to detail, adaptability, and a genuine commitment to creating great customer experiences.

I’ve been working for a telecommunications company for the last 7 1/2 years and I’ve had the opportunity to develop multiple skills since I’ve been promoted to different positions with different responsibilities. I started as a customer service agent, 3 months later escalated to a tech support agent and 3 months later I was promoted to be a quality assurance analyst. I spent 2 years in that position and later on I was promoted to Customer Care Supervisor. I experienced being a sales project supervisor and then I was promoted to be a technical support specialist in a different area with new responsibilities and the benefit of working remotely. Now, I am interested in getting into a new challenge and I’m ready to experience a new role with a new company.

Real-Time Analyst (RTA) with experience in workforce management, forecasting, KPI monitoring, and performance optimization. Strong background in Customer Service and Technical Support, with excellent communication and problem-solving skills.

I am a bilingual English/Spanish Customer Support and Case Coordination Specialist with over 10 years of experience in remote, U.S.-facing roles across legal services, fintech, telecom, billing, HR, and technical support. My experience includes client communication, email and live chat support, CRM systems, data entry, case coordination, document review, billing support, and Tier-1 technical troubleshooting. In my current role, I help manage immigration case documentation, conduct client follow-ups, review files for accuracy, and coordinate with attorneys, case managers, and families to keep cases moving forward. I am highly organized, detail-oriented, and experienced in handling sensitive situations with professionalism, empathy, and strong follow-through.

Customer service industry. Skilled in tech support, sales, and customer retention appointment setting and billing i am familiar with different CRMs , salesforce knowledge. Teams , Slack use.

Bilingual IT Support & Customer Success Specialist (English C1, Spanish Native) with 10+ years of experience in technical support, systems administration, and customer service. Skilled in Windows Server, SQL, and network infrastructure, with proven success improving SLA compliance and customer satisfaction. Currently expanding expertise in Data Analysis to deliver actionable, data-driven solutions in remote and hybrid environments.