46 workers recommended for you

Real-Time Analyst (RTA) with experience in workforce management, forecasting, KPI monitoring, and performance optimization. Strong background in Customer Service and Technical Support, with excellent communication and problem-solving skills.

I am a bilingual English/Spanish Customer Support and Case Coordination Specialist with over 10 years of experience in remote, U.S.-facing roles across legal services, fintech, telecom, billing, HR, and technical support. My experience includes client communication, email and live chat support, CRM systems, data entry, case coordination, document review, billing support, and Tier-1 technical troubleshooting. In my current role, I help manage immigration case documentation, conduct client follow-ups, review files for accuracy, and coordinate with attorneys, case managers, and families to keep cases moving forward. I am highly organized, detail-oriented, and experienced in handling sensitive situations with professionalism, empathy, and strong follow-through.

Bilingual professional with over 5 years of experience in customer service, technical support, and administrative assistance. Currently working as a Service Specialist at Thryv Dominicana, providing customer support, managing Google Business Profiles, and resolving platform-related issues. Previously worked at ERC Global, providing customer service for a telecommunications campaign and later supporting U.S. employees with HR-related matters, including benefits and payroll. Experienced with Salesforce, Genesys Cloud, Avaya, and 8x8. I am organized, results-oriented, adaptable, and comfortable learning new processes and technologies.

Customer service industry. Skilled in tech support, sales, and customer retention appointment setting and billing i am familiar with different CRMs , salesforce knowledge. Teams , Slack use.

Administrative Support, Technical Support, and Customer Operations professional with 6+ years of experience supporting U.S.-based companies across SaaS, e-commerce, telecommunications, and technology-driven environments. Experienced in help desk support, technical troubleshooting, administrative coordination, CRM management, process documentation, and workflow optimization.

Leader with over 25 years of experience in customer service, operations, and technology. Recognized for effective communication and collaborative leadership style. Awarded Manager of the Year and Manager of the Quarter. Known as a proactive and solution-oriented professional, consistently delivering one hundred percent of customer projects on time. A key part of my journey has been mentoring team members who have gone on to succeed in management roles.

Bilingual IT Support & Customer Success Specialist (English C1, Spanish Native) with 10+ years of experience in technical support, systems administration, and customer service. Skilled in Windows Server, SQL, and network infrastructure, with proven success improving SLA compliance and customer satisfaction. Currently expanding expertise in Data Analysis to deliver actionable, data-driven solutions in remote and hybrid environments.

I am a customer-focused professional with experience in Customer Service and Technical Support. I assist customers through different communication channels, troubleshoot technical issues, resolve inquiries, and provide clear, step-by-step solutions. I am skilled in problem-solving, written communication, customer relationship management, and using digital support tools. I am also developing my expertise in Intercom and customer support platforms, with a strong interest in providing efficient, empathetic, and high-quality remote support.

Experienced professional with exceptional communication, planning, and critical thinking skills. Proven track record of making sound judgments and driving organizational success through effective decision-making. Seeking challenging opportunities to leverage expertise and drive results.

Motivated and detail-oriented Python Developer & AWS Specialist with hands-on experience in cloud computing, IT support, and automation. Proficient in Python, AWS (EC2, RDS, Grafana), and PostgreSQL, with strong problem-solving skills and a passion for DevOps methodologies. Proven ability to optimize processes, automate workflows, and support cloud infrastructure. Bilingual in English (C1) and Spanish (Native).