Quality analyst, cybersecurity specialist and software programmer.
ISTQB ATSQA Member Certified QA, IT specialist. ISTQB Certified Software Tester with a degree in Electronic Engineering and Communications, results-oriented, with years of experience in information technology and training in software test automation. Experienced in engineering projects, cost reduction, evaluation, and planning. Backed by technical certifications including ISTQB CTFL, as well as risk analysis and cybersecurity certifications such as CISSP, CASP+, and Security+ (Sec+).
Technical support, problem resolution, management, projects, etc.
Experienced IT Specialist with a strong background in system administration, Azure cloud management, and RMM tools. Proficient in enforcing 2FA security protocols and providing technical support. Dedicated to optimizing IT infrastructure and ensuring efficient, secure operations in remote environments.
Sales and customer service expert with 11 years' experience in key roles.
A skilled and results-driven professional with comprehensive experience in operations, customer service and inventory management. Strong background in improving efficiency, maintaining organized systems, and leading teams to achieve business goals. Seeking to leverage expertise in operational management, data organization, and customer support.
Helping others grow through teaching, technology, and service
Experienced Project Coordinator and Technical Support Specialist with 9 years at Grand Canyon University. Skilled in cloud systems, training, and team collaboration. Known for clear communication, process improvement, and compassionate service.
Computer systems engineer, I provide technical support to users
Systems engineer and worked at Welldex Logistics company. In search of new opportunities that help me continue growing and learning.

I'm a tech support engineer with customer service background
I am studying my 3rd career at the moment;My first career was in English Teaching and I worked 4 years as a teacher. Then, I studied Psychology and since 3 years ago, I have my own patients. Right now I am studying Engineering in IT Management but I started working in IT since 7 years ago for companies like Compucom, Office Depot, Mastercard, etc
I'm Mechatronics Engineer and I´ve experience with IT remote support.
I'm graduated as a T.S.U. in Mechatronics, specializing in automation, from the Technological University of the Center of Veracruz and Mechatronics Engineer from the Technological University of Puebla, I've experience with IT remote support, PC maintenance, home automation, residential electric installations and automotive electric installations