A Computer engineer, 4 years expirences in Cloud & Customer Success Specialist
Experienced Technical Support Representative with strong problem-solving skills and customer service experience. Skilled Call Center Agent with exceptional communication abilities. Technical VA proficient in providing remote technical assistance and administrative support.
Industrial Engineer with experience in operations, data management, and support.
Industrial Engineer graduated from Nicaragua. During my experience at FMS International Inc, I worked as an Operations Technical Assistant, managing Word, PDF, Excel documents among other tools, helping with reports, supporting data analysis, and assisting my supervisor in client visits. Skilled in organization, communication, and problem solving.
Electrical engineer with experience in electrical substation design
Electrical engineer with experience in primary and secondary design of 13.8 kV - 230 kV electrical substations under international European and North American standards (IEC, ANSI, IEEE), as well as in the successful coordination of complex projects. Analytical and problem-solving skills, effective communication, teamwork, project management.
I’m an architect/drawing,VA, translations, back office roles.
Architecture and Project management; I’ve worked overseeing projects, follow up and control, design proposals, technical drawing. I also have experience in document translations, administrative assistant and open to back office roles.
Technical support Specialist
Worked with VoIP systems, networking administrator becoming an specialist for IP Phones and firewall equipments, customer care, technical writer, HTML coding, and was part of the mentoring program for new hires on the last company I worked with (Concentrix).