I worked as a travel coordinator for 7 years, most of the time working remote.
I worked as a salesperson/travel agent for over 7 years, I have the experienced to manage the full sales cycle from cold calling to close selling. My most recent experienced working remotely in sales was about a year ago as a Real State Agent. Most of my clients were from the US and since I live in the Dominican Republic I helped them to see great investment oportunities in my country.
Administrative assistant, travel coordinator, costumer service.
Experienced Administrative Assistant with strong organizational skills and attention to detail. Skilled in coordinating travel arrangements, managing itineraries, and ensuring smooth logistics for business trips.
3 Years working in a US network as a Tech support Manage apps as SAP
I have over two years of experience as a Chat Technical Support and Sales Representative for a U.S.-based telecommunications company, providing customer support, troubleshooting technical issues, managing sales, and delivering high-quality customer service. Additionally, I have one year of experience as a Travel Coordinator in the hospitality industry, managing reservations, coordinating travel itineraries, and ensuring a smooth and satisfactory customer experience. I also have experience in e-commerce sales and customer service, with strong skills in personalized customer support, problem-solving, order management, and customer relationship management. Tools: SAP, Sabre, and Salesforce.
Experience in customer service, event coordination, and logistics.
Licensed Nurse with professional experience in healthcare, customer service, event coordination, and logistics. Skilled in providing compassionate patient care, communicating effectively with clients and multidisciplinary teams, resolving problems, and managing multiple responsibilities in fast-paced environments. Experienced in planning and coordinating events, organizing logistics, and delivering high-quality customer service. Proficient in Microsoft Office, Google Workspace, and other computer applications. Strong organizational, interpersonal, and problem-solving skills, with an intermediate level of English and a commitment to continuous learning and professional growth.
Experience in Customer Relations, Higher Education and Administrative
Resourceful and detail-oriented professional with over ten years of experience in customer relations, recruitment, higher education administration, and financial support services. Demonstrated ability to manage high-volume communications, maintain compliance with institutional and corporate standards, and deliver outstanding service in fast-paced, high-pressure environments. Bilingual in English and Spanish, with proven strengths in data management, onboarding coordination, and client relations.
Groups Operations Supervisor at Vacation Express by Sunwing
Currently serving as a Groups Operations Supervisor at Vacation Express by Sunwing, I lead a team to optimize daily workflows, maintain meticulous tracking systems, and ensure high-quality compliance with company policies. My background includes comprehensive management of complex bookings, itineraries, and documentation, alongside a proven track record of meeting strict deadlines in fast-paced environments.I possess advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and experience with various CRM and digital communication Salesforce and Google Workspace. With a strong foundation in customer service and a bilingual proficiency in English (C1-C2) and Spanish, I excel at managing internal and external communications efficiently.
I'm an administrator with experience in structuring and services of businesses
Business Administration professional with experience in Human Resources, Administration, and Customer Service. Specialized in recruitment and selection processes, payroll, compensation and benefits, organizational culture, and administrative coordination. Focused on operational efficiency, human talent development, and continuous improvement.
I hold a bachelor degree in tourism, I’m a manager of a hotel.
I hold a bachelor degree in tourism hotel administration, I have worked in a travel agency and now I’m a manager of a hotel in the colonial zone in Santo Domingo.