Insurance Renewals | Client/ Banks/ Underwriting Coordination | CRM & Airtable
Detail-oriented professional with experience coordinating with clients, underwriters, carriers, and financial institutions to ensure efficient policy renewals while supporting administrative workflows in fast-paced environments. Proficient in CRM systems and Airtable, with a strong focus on accuracy and organization.
Customer Support & Operations Specialist
Bilingual Customer Support and Operations Specialist with experience supporting US-based companies in high-volume, remote environments. I specialize in billing operations, dispute resolution, platform support, and policy-driven decision-making. I have worked across multiple operational areas, including billing, general platform inquiries, vehicle quality review, and reservation management. I am known for strong attention to detail, clear communication, and the ability to handle complex customer situations while maintaining compliance and accuracy.
I'm a seasoned remote worker focused in sales and customer service!
American Highschool Diploma ( Plymouth, Minnesota ) 5 Years of experience in sales and customer service With: Health insurance, Cleaning companies, accountants, lawyers, solar panels, Roofers, dentists, chiropractors, Saas, others.
I worked in the United States in customer service
Carry out customer transactions efficiently using the sales system. I assisted clients with inquiries and recommendations. He handled cash and card payments accurately and safely. I answered customer questions and provided important information.
Degree in Marketing
Highly dependable and results-driven Bilingual Professional with 9+ years of experience across Business Process Outsourcing (BPO), Healthcare Support, Technical Troubleshooting, and Client Relations.
Accountability professional with experience managing billing collections payment
Experienced Public Accountant with a demonstrated history of working in the financial services industry. Skilled in financial transactions, patient service, and negotiation. Strong accounting professional currently pursuing Bachelor's Degree in Public Accounting.
Sales Development Representative
I worked more than 5 years as a Sales Development Representative in one of the largest telecommunications company based in Canada. I exceeded monthly targets by 40% consistently. I built strong connections with corporate clients and made sure I provided the best solution for their needs.
My work philosophy has always been that you can accomplish anything if you are a
My work philosophy has always been that you can accomplish anything if you are able to solve other people's problems in a short amount of time, using as few words as possible, and close a deal in a way that makes them feel comfortable. This approach has led me to work with many companies across different countries and industries, allowing me to deliver exceptional results in everything I do.
Review, analize, and track agents performance at their tech support calls.
Detail-oriented customer service QA professional with experience in QA, technical support, data entry, and client support. Proven ability to coach and train agents, calibrate evaluations, and lead process improvements to enhance service quality. Proficient in Google Workspace and Salesforce, with experience in data entry, outbound, and email interactions. Fast learner with self-management, organization, and problem-solving skills. Bilingual in Spanish and English.
I am a Virtual Assistant providing administrative and bookkeeping support.
I am a Virtual Assistant with experience supporting businesses and entrepreneurs by managing administrative tasks, client communications, executive support, and bookkeeping. I have worked with international clients, including American clients, helping them stay organized, efficient, and focused on growing their business.