Bilingual Customer Service Specialist with U.S. client experience.
I stand out for being a responsible, organized person with the ability to work in a team and eager to learn. Proficient in English with skills in computer equipment maintenance, audiovisual production, configuration of local networks, and preventive maintenance of software and hardware.
Ability to resolve unexpected issues quickly and learn new tools.
Experienced Virtual Assistant with strong organizational skills, exceptional communication abilities, and proficiency in various administrative tasks. Skilled in calendar management, email correspondence, data entry, and customer service.
I create social media content for brands worldwide
Editor & Creative Director - Specialized in creating content for businesses (Brands & Influencers) remotely
I am public accountant
I’m a friendly and diligent person, I like to work and grow professionally and economically. I handle a good work environment and feel useful in companies, always willing to support and learn
Provided high-level virtual assistant support, delivering responsive and personalized customer service while developing and documenting streamlined workflows and processes.
Leading customer service with marketing automation expertise. I bring a diverse professional background with experience in internal control, handling internal and external claims, warranty coordination, and project management. Additionally, I have a strong foundation in customer service and administrative management, which I have successfully applied in virtual assistant roles.Leading customer service with marketing automation expertise.
VA with expertise in administrative tasks, schedule management, and Cx Service
I have a background in Graphic Design, Digital Marketing, and Sales. My expertise includes scheduling, customer communication, and team workflow organization. I’ve successfully supported high-performing teams by ensuring efficiency, streamlining processes, and fostering strong client relationships with adaptability and attention to detail.
CRM and Excel for client and process tracking, Appointment scheduling and client
3+ years of experience in customer service, client support, administrative assistance, and remote operations within bilingual environments. Core skills include customer communication, case follow-up, appointment scheduling, documentation management, CRM updates, data entry, and process coordination.

I'm a Industrial Engineering Student at PUCP
I have been in charge of recruiting for international companies and managing a company for more than 4 years
I focus on handling calls, chats and emails from customer that require support.
Customer Support professional with 5+ years of experience delivering high-volume technical and customer support in remote environments. Hands-on expertise in Intercom (Holafly) and Salesforce (Concentrix), plus strong collaboration through Slack. Proven track record of 95% CSAT and 100% KPI compliance. Seeking full-time remote Customer Support roles.

Virtual Assistant, Digital Marketing, Video editor, Customer Service
I studied 6 semesters of industrial engineering, I have worked for DANE for 3 years as a surveyor and supervisor, I have also worked in customer service, I have done video editing and digital marketing for various companies, I have experience in e-commerce