Provided high-level virtual assistant support, delivering responsive and personalized customer service while developing and documenting streamlined workflows and processes.
Leading customer service with marketing automation expertise. I bring a diverse professional background with experience in internal control, handling internal and external claims, warranty coordination, and project management. Additionally, I have a strong foundation in customer service and administrative management, which I have successfully applied in virtual assistant roles.Leading customer service with marketing automation expertise.
Administrative support, report writing, information management and coordination.
I have one year of project experience preparing reports, organizing information, creating academic websites and coordinating activities. I am seeking a role in virtual assistance or administrative support. I have completed all coursework in Electronics Engineering. I learn quickly, adapt to new tools and am willing to train and take on new responsibilities. My native language is Spanish. My English is upper intermediate to advanced and approaching C1 based on self assessment. I prefer chat and email support but am open to occasional calls. I am available at any time except between 6 pm and 10 pm Colombia time.
Digital Marketing & Social Media | Video Editing | Virtual Assistant | CRM & Adv
Digital Marketing and Virtual Assistant professional with 4 years of experience in graphic design, video editing, CRM management, and digital content creation. Experienced in developing furniture designs and 3D models using SketchUp, as well as creating marketing strategies that increase brand visibility and customer engagement. Skilled in advanced Excel, CRM data management, CapCut, Canva, social media management, and AI-powered content creation. Strong communication, organization, creativity, and problem-solving skills, with experience supporting clients through email and calls and managing digital projects efficiently.
Coordinate operations, communications, scheduling, and admin support remotely.
I have experience working in remote and fast-paced environments providing administrative, operational, and customer support. My background includes coordinating schedules, managing communications, organizing workflows, handling logistics, and supporting daily operations with strong attention to detail. I am highly adaptable, proactive, and comfortable multitasking while maintaining organization and professionalism. I have worked with international teams and digital collaboration tools, which has strengthened my communication skills, time management, and ability to work independently. I enjoy creating efficient systems, solving problems, and contributing to smooth team operations.
Bilingual Customer Service Specialist with U.S. client experience.
I stand out for being a responsible, organized person with the ability to work in a team and eager to learn. Proficient in English with skills in computer equipment maintenance, audiovisual production, configuration of local networks, and preventive maintenance of software and hardware.
Ability to resolve unexpected issues quickly and learn new tools.
Experienced Virtual Assistant with strong organizational skills, exceptional communication abilities, and proficiency in various administrative tasks. Skilled in calendar management, email correspondence, data entry, and customer service.
I create social media content for brands worldwide
Editor & Creative Director - Specialized in creating content for businesses (Brands & Influencers) remotely
I am public accountant
I’m a friendly and diligent person, I like to work and grow professionally and economically. I handle a good work environment and feel useful in companies, always willing to support and learn
VA with expertise in administrative tasks, schedule management, and Cx Service
I have a background in Graphic Design, Digital Marketing, and Sales. My expertise includes scheduling, customer communication, and team workflow organization. I’ve successfully supported high-performing teams by ensuring efficiency, streamlining processes, and fostering strong client relationships with adaptability and attention to detail.
CRM and Excel for client and process tracking, Appointment scheduling and client
3+ years of experience in customer service, client support, administrative assistance, and remote operations within bilingual environments. Core skills include customer communication, case follow-up, appointment scheduling, documentation management, CRM updates, data entry, and process coordination.