As Digital Onboarding Coordinator I facilitated the integration of users to digital platforms, coordinating registrations, verifications, and guaranteeing an effective experience.
As a Digital Onboarding Coordinator, I have developed essential skills in communication, project management, analysis, decision-making, adaptability, problem-solving, and teamwork. With 7 years of experience, I've perfected these skills, allowing me to excel in my role. I've successfully coordinated the digital integration of hundreds of clients
I am a customer service representativeI work in customer service, assisting customers with inquiries, resolving issues, and providing professional support to ensure a positive experience.
Detail-oriented and empathetic customer support specialist with strong communication skills and the ability to support businesses remotely. Experienced in customer communication, administrative support, and task management using modern collaboration tools. Comfortable handling phone calls with customers, scheduling appointments and managing inboxes
Operations Supervisor - Operations Manager - Scheduler - Admin Assistant
I have mainly worked in customer service and logistics companies. I have 2 years of experience as a supervisor, where I have managerial responsibilities and have been able to develop skills such as: efficiency, time management, multitasking, Microsoft office proficient, team management, among others.
Provided high-level virtual assistant support, delivering responsive and personalized customer service while developing and documenting streamlined workflows and processes.
Leading customer service with marketing automation expertise. I bring a diverse professional background with experience in internal control, handling internal and external claims, warranty coordination, and project management. Additionally, I have a strong foundation in customer service and administrative management, which I have successfully applied in virtual assistant roles.Leading customer service with marketing automation expertise.

I have experience in digital marketing and customer service
I am a responsible, proactive and creative person, as well as I have a good ability to learn and adapt. I am student of the 7th semester of marketing, I enjoy to learn new languages and travel to know other cultures
I've been a Virtual assistant/Executive assistant working with start-ups and big corporations, eager to learn and grow
Experienced sales and customer success professional with 10+ years of remote experience in B2B lead generation, account management, and member engagement.
Experienced Customer Rep Expert | Sales & Account Management | 7+ Year Expertise
Professional business administrator with more than 7 years ofexpertise working at different levels of administrative tasks; in the areas of international trade, account management, digital marketing and customer service, for top Companies of the industry in Colombia and abroad.
To provide customers with perfect service
My "career" in customer service has been built by interacting with millions of people globally. Unlike a traditional professional, my experience is massive, simultaneous, and constantly evolving.
Logistic cordinator
Managed daily logistics operations, monitored shipment progress, reviewed and processed documentation, tracked deadlines, investigated and resolved issues, and maintained communication with customers, vendors, and internal teams. Ensured accuracy, compliance with company policies, and timely resolution of operational challenges in a fast-paced environment.

Virtual Assistant, Digital Marketing, Video editor, Customer Service
I studied 6 semesters of industrial engineering, I have worked for DANE for 3 years as a surveyor and supervisor, I have also worked in customer service, I have done video editing and digital marketing for various companies, I have experience in e-commerce