Assistant Case Manager

Full Job Description

Our U.S. law firm is hiring a bi-lingual English/Spanish VA for a full-time Assistant Case Manager position.

YOU – An incredibly organized, outgoing, and detail-oriented person who loves to learn new things and help others. You love working remotely and are ready to talk to clients in both English and Spanish.

US - One of the fastest-growing (and best) law firms. We're non-traditional and proud of it. We help people fight traffic tickets and criminal charges. We leverage technology, provide 5-star customer service, and we get S#^!T done for our clients.

Job Responsibilities

You will support our team by providing legal and administrative support. Your tasks will include drafting and filing legal documents, reviewing cases and verifying information, arranging and managing case files, and drafting letters. You will also be responsible for keeping reports up to date.

You will be part of the Case Management Team, which meets daily for training and meetings. Full training is provided, and there are opportunities to grow both within this role and beyond.

Job Requirements

- Attention to detail is required in this role

- Previous experience working in a virtual role

- Experience in a customer service and/or support type position

- Outstanding organizational skills and active listening ability

- Strong writing and analytical skills

- Experience drafting legal documents

- Excellent time management skills with a proven ability to meet deadlines

- Eager to learn and has a strong work ethic

- A desire to help people

- Willingness to speak on the phone to clients in both English and Spanish

- A fast and stable internet connection

- A quiet work environment

****To be considered for this position, send a video (approximately 1 minute in length) describing WHY YOU ARE AWESOME for this position. If you don’t bother sending a video, you will not be considered.

Skills Required

• Customer Support - Expert
• Admin Support - Expert
• Email Support - Expert
• Administration - Expert

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