I have a degree in Business Management, I do university theses.
My professional career has been in banking learning the operation of the same and the laws that govern the national banking system, my functions were head of loans, assistant to the head of operations; I also... More
I learned with the general accountant to keep bank accounting accurately, according to the laws of the country's financial system.
Communication is effective, I like to teach processes and give the respective follow-ups and feedbacks.
Administrator of the loan portfolio, implementing system change project for better administration of the area, the reconciliations were ordered and the functions of the collaborators were reclassified
I graduated with a Bachelor's Degree in Business Management
The Six Sigma Yellow Belt certification identifies the processes that could benefit from the improvement, applying the Six Sigma methodology, in order to maximize cost savings. Possesses a deep understanding of the elementary aspects of the Lean Six Sigma Method, including competence in the subjects
Trained in the law of prevention of money laundering and financing of terrorism, where I learned to detect unusual operations within clients, which is the process to follow in cases according to the law of the CNBS.
I learned about the attacks on technological systems that banking institutions face every day, how to detect them and make the relevant reports to the people in charge, knowing the types of different types of attacks.
I have extensive knowledge in the quality of customer service, such as knowing how to understand the client, even tolerating the different characters or circumstances that people have when filing a complaint in the institution.
I like acting and singing, I study a certificate of introduction to theater at the National School of Dramatic Art of Honduras, this year I finish my studies.