Dynamic and results-driven Virtual Assistant with expertise in digital marketing
I'm a modern language specialist, focused in areas of multiculturalism, marketing, administration and customer support.
Provided empathetic assistance to customers in order to address their inquiries. Additionally, gained knowledge in soft skills and financial advising.
worked in the virtual banking sector, providing guidance on capital management and gaining experience in technical support for applications.
Reduced delinquency rates in my clients by 15% through proactive collections strategies. Improved customer satisfaction scores by 20% through empathetic communication.
Resolved 100+ customer issues monthly with a 95% satisfaction rate. Trained 10+ team members on new software updates, improving team efficiency by 30%.
Hire the Best Remote Workers Across Latin America