A customer service specialist, translated, chat support and retention
More than 13 years in Customer service, retention, translating, chat support and inbound and Outbound sales. I worked for companies like Sprint Wireless, Capital One, and Kohls.
I have experienced using CRM or other related programs. I been in the customer service field for many years which includes sending emails, answering phones and data entry.
I have done inbound and Outbound sales for Sprint Wireless. Cold calling for Yellow Pages.
I was a Retention Specialist but we just to handle sales and customer service calls as well.
Processing credit card payments and updating customer information
I was a retention specialist and also tale customer service and sales calls when needed. I was also a chat support f9r new agents in need of support during their shift.
My hobbies are arts and crafts and community service or charity work. I am always collecting donations dio activities for kids who's parents have a very low income.