Helping customers resolve their inquiries and issues by providing guidance
I am a executive assistant and customer service specialist. My job involves helping customers resolve their inquiries and issues by providing information and support through various channels. I handle... More
I possess strong communication skills in both English and Spanish with customers and staff members via different channels
As customer service representative, I have extensive experience addressing and assisting customers with their issues, payments and concerns via email, phone call, text messanging and live chat support
In Morrison Corp, I gained significant expertise in client interactions in both English and Spanish. My responsibilities included managing customer inquiries via various channels.
Cold Calling and Hot Calling as sales representative for customers and possible customers for marketing campaing
I studied psychology for four years at the Central University of Venezuela, where I gained a strong foundation in psychological theories and practices. My coursework included subjects such as cognitive psychology, social psychology, and along with health terms and basic anatomy.
I studied the English language at the Venezuelan American Center (CVA), where I gained advanced knowledge of the language. Through an intensive focus on grammar, conversation, and reading comprehension, I achieved a C2 level certification in the language.
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