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Luis S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Helping customers resolve their inquiries and issues by providing guidance

I can work as a
  • Administrative VA
  • Project Manager
  • Customer Service Bilingual
Full Time
Dollar icon $900 /Month

I accept:
    • Cryptocurrency
    • Payoneer
    • +2

This profile has been successfully verified with Linkedin
Luis is a morning Bird and wants to work during America/Caracas Time

About me

    I am a executive assistant and customer service specialist. My job involves helping customers resolve their inquiries and issues by providing information and support through various channels. I handle... More

Skills

Communication

I possess strong communication skills in both English and Spanish with customers and staff members via different channels

Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

As customer service representative, I have extensive experience addressing and assisting customers with their issues, payments and concerns via email, phone call, text messanging and live chat support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

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2018 - 2024
Morrison Corp LLC
Customer Service/Project Manager

In Morrison Corp, I gained significant expertise in client interactions in both English and Spanish. My responsibilities included managing customer inquiries via various channels.

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2018 - 2019
BTCC Call Center
Sales Representative Billingual

Cold Calling and Hot Calling as sales representative for customers and possible customers for marketing campaing

Education

2017 - 2020
Universidad Central De Venezuela (UCV)

I studied psychology for four years at the Central University of Venezuela, where I gained a strong foundation in psychological theories and practices. My coursework included subjects such as cognitive psychology, social psychology, and along with health terms and basic anatomy.

Certifications & Courses

2017 - 2018
Centro Venezolano Americano (CVA)

I studied the English language at the Venezuelan American Center (CVA), where I gained advanced knowledge of the language. Through an intensive focus on grammar, conversation, and reading comprehension, I achieved a C2 level certification in the language.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

Please login to see test result
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