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Valeria C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Junior project manager and customer service with more than 3 years of experience

I can work as a
  • Customer Support
  • Project Manager
  • Administrative Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • Google Pay
    • PayPal

This profile has not been verified yet
Valeria is a morning Bird and wants to work during America/Mexico_City Time

About me

    Industrial Engineer with extensive experience in project management, technology deployment and customer service. I have expertise in the use of various tools such as Jira, Trello, and Power BI. I have led different... More

Skills

Project Management

I helped coordinate projects, implementing organizational and project management tools.

Project Management
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4 of 5
Marketing Project Management
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2 of 5
Software Development Project Management
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2 of 5
Web Development Project Management
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2 of 5
Design Project Management
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2 of 5
Writing Project Management
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3 of 5
Project Coordinator
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2 of 5

Experience

Company logo
2023 - 2024
Start Connecting LLC
Collections Lead

Led task assignments for agents, optimizing payments with Jira/Trello. Analyzed clients' data (USA/Puerto Rico) to improve collection strategies using Excel/PowerBI. Prepared performance reports.

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2022 - 2023
Desk Virtual Solutions
Customer Service Representative

Advised US patients on surgery, analyzed medical history and income for pre-qualification and cost. Coordinated with surgical assistants to optimize procedures.

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2020 - 2021
Espumas del Valle S.A
Industrial Engineer Intern

Supported logistics and engineering with data analysis and time estimation. Used CRM and Power BI for data analysis, improving processes and product development.

Education

2021 - 2024
Politecnico Grancolombiano

I studied at the Colombo American Institute, where I gained proficiency in English. I pursued a degree in Industrial Engineering, focusing on systems optimization, project management, and data analysis. And I have a technology in the same field

2018 - 2019
Servicio Nacional de Aprendizaje

I gained technical knowledge that later helped me to excel in my work, helping to generate a great impact in companies with improvement management.

Certifications & Courses

2019 - 2020
Colombo Americano

Improved my level of English to be competent in a work environment

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love to be in constant learning so i am currently training my soft skills and reading books about it. other than that i love to go out on the bike with my boyfriend and meet new towns that teach us more about the... More

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