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Victor S R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer service pro: call center, tech support, sales, safety.

I can work as a
  • Customer Support
  • Virtual Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Payoneer
    • +2

This profile has been successfully verified with Linkedin
Victor S is a morning Bird and can work anytime

About me

    Throughout my professional journey, I've embraced a wide array of roles in customer service, technical support, and sales. From thriving in call centers to delivering Tier 1 tech support and venturing into tree... More

Skills

Communication

Proficient at using a variety of workplace communication tools to facilitate the efficiency of operations.

Google Hangouts
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4 of 5
Loom
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3 of 5
Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5
Customer Service & Admin Support

Proven customer support expert: Outstanding communication, issue resolution, and client satisfaction track record.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Phone Support
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5 of 5
Research
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5

Experience

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2022 - 2023
Working Solutions
Response Specialist

Provided top-tier customer service and safety support in the Driver Assistance Program, ensuring client satisfaction.

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2008 - 2010
Convergys
Customer Service Representative

Delivered call center support with empathy, resolving inquiries, billing, research, guidance, deescalation, and Tier 1 tech assistance.

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2013 - 2019
Red Fife by Rowe
Small Business Owner and Operator

Managed accounts, bookkeeping, financials via QuickBooks. Coordinated vendors for fresh goods. Led 8 summer markets, handled transactions, hired staff, and engaged in discussions.

Education

2011 - 2013
Algonquin College

Balanced accounting theory with industry tools. Developed skills for entry-level accounting roles. Handled tasks like bookkeeping, financial statement preparation, and tax returns. Gained insights into economics and finance. Improved communication, math, and technological abilities. Used accounting software to enhance computer literacy.

2018 - 2019
Humber College

I've received extensive training in chainsaw operation and maintenance, climbing techniques, pruning best practices, and technical rigging and felling. My knowledge also extends to soil science, arborist equipment, plant health care, tree identification, and workplace safety.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm passionate about empathic listening, communication, and writing; they help me connect with people and maintain mental sharpness. I find joy in helping others, and exercise is essential for both my mental health... More

Tests

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