Customer service pro: call center, tech support, sales, safety.
Throughout my professional journey, I've embraced a wide array of roles in customer service, technical support, and sales. From thriving in call centers to delivering Tier 1 tech support and venturing into tree... More
Proficient at using a variety of workplace communication tools to facilitate the efficiency of operations.
Proven customer support expert: Outstanding communication, issue resolution, and client satisfaction track record.
Provided top-tier customer service and safety support in the Driver Assistance Program, ensuring client satisfaction.
Delivered call center support with empathy, resolving inquiries, billing, research, guidance, deescalation, and Tier 1 tech assistance.
Managed accounts, bookkeeping, financials via QuickBooks. Coordinated vendors for fresh goods. Led 8 summer markets, handled transactions, hired staff, and engaged in discussions.
Balanced accounting theory with industry tools. Developed skills for entry-level accounting roles. Handled tasks like bookkeeping, financial statement preparation, and tax returns. Gained insights into economics and finance. Improved communication, math, and technological abilities. Used accounting software to enhance computer literacy.
I've received extensive training in chainsaw operation and maintenance, climbing techniques, pruning best practices, and technical rigging and felling. My knowledge also extends to soil science, arborist equipment, plant health care, tree identification, and workplace safety.
I'm passionate about empathic listening, communication, and writing; they help me connect with people and maintain mental sharpness. I find joy in helping others, and exercise is essential for both my mental health... More