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Richard S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer and technical support specialist for American companies.

I can work as a
  • Customer Support
Full Time
Dollar icon $2000 /Month

I accept:
    • Cryptocurrency
    • PayPal
    • +1

This profile has been successfully verified with Linkedin
Richard is a night Owl and can work anytime

About me

    My professional career has been mostly inclined towards customer and technical support, and the day-to-day operations of a customer service team. Over time my responsibilities have also included; quality assurance... More

Skills

Communication

Slack
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5 of 5
Customer Service & Admin Support

As a Customer and Tech Support Specialist for 7+ years, I have a proven track record of ensuring that KPIs and SLA are met. Taking into account the best resolution possible for the customer.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5

Experience

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2018 - 2024
PartnerHero
Technical Support Specialist Lv.2

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2017 - 2018
StarTek
Triliungual Tech Specialist

Provide technical support for inflight WiFi services

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Advanced

My Hobbies

    I'm a DJ and music producer in my free time. I'm also highly involved in the cryptocurrency / Web3 space.

Tests

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