Customer and technical support specialist for American companies.
My professional career has been mostly inclined towards customer and technical support, and the day-to-day operations of a customer service team. Over time my responsibilities have also included; quality assurance... More
As a Customer and Tech Support Specialist for 7+ years, I have a proven track record of ensuring that KPIs and SLA are met. Taking into account the best resolution possible for the customer.
I'm a DJ and music producer in my free time. I'm also highly involved in the cryptocurrency / Web3 space.