Result-oriented and highly organized Operations Assistant.
Result-oriented and highly organized Operations Assistant with 10 years of experience in the BPO industry. Proven track record of delivering exceptional customer service, managing administrative tasks, and handling vendor relations. Adept at multitasking in fast-paced environments and skilled in using Microsoft tools to streamline operations.
Outstanding customer service through phone calls, email, and chat, risk analyst
I am a school graduate, who studied for two years in computational engineering, I worked as a customer service representative and a compliance agent in a BPO for the Western Union campaign, then in customer service in a BPO for the insurance company United Health Care, and lastly I worked as a risk analys at the remittance company, Remitly.
Customer Service Specialist | Executive Assistant
experienced customer service manager with a track record of successfully leading phone support, chat support, remote groups, and administrative teams. As you search for the best customer service agent for your clients, I invite you to take a moment to review my profile. I am confident that my skills and experience make me a great fit for your team.
I graduated from Teaching English as a foreign language
A professional with a diverse background encompassing English teaching, customer service, compliance associate and account management with experience in developing and delivering english curriculum, skilled in handling inquiries, resolving issues and provide customer satisfaction by phone or chat. In-depth knowledge of regulations.
Marketing & Advertising. I have more than 8 years of professional experience.
During my years of professional experience, I have worked in various industries. I worked for a bank, then in an auditing firm, and subsequently as an administrator in a family-owned company. I also have international experience as I worked in Canada for 2 years. Currently, I work for US companies from home.
Customer Service | Mentoring | Fraud Prevention | Compliance Investigator
Throughout my career I have consistently maintained a high level of customer satisfaction and professionalism, proving my capability to manage complex compliance and risk tasks while ensuring regulatory adherence. My journey reflects a blend of meticulous analysis, and unwavering commitment to ethical standars in the financial industry
I am business administrator with experience in data analysis.
As a Business Administration graduate, I'm passionate about data analysis. Proficient in Excel, Power BI, and Python, I thrive on uncovering insights and driving informed decisions to create value for organizations.
Pro freelancer in various market, customer service,real estate. etc
With 14+ years in customer support, I've worked in sales, retention, tech support, real estate, and property management. Skilled in addressing diverse customer needs and resolving issues efficiently.
I'm a costumer support agent, network technician, cybersecurity enthusiast.
I graduated from Telecommunications Engineering. I have technical background on hardware and software related issues. I have worked in banks and call centers. I also have networking and cybersecurity certifications.
I'm a marketing pro with expertise in campaigns and market research
I started with a Bachelor's in Business Administration from UNAN Managua and am pursuing a BSc in Marketing at UTH Florida. My career began at Kantar Mercaplan, focusing on market research and analysis. I then worked with Geo Strategy Partners in market analysis, leading to my current role at Hite Digital, where I lead marketing campaigns.