Bilingual Accounts Payable Specialist with expertise in AP, AR, and collections.
I have a master's degree in Business Law with over 20 years of experience in Credit and Collections Management, HR, Account Payable and Accounts Receiveable. I also led the efforts of a $10M book of business management.
Currently Microsoft Exchange Online Engineer
I am in the early stages of my professional career. I have had the opportunity to work at Ibex-Global Nicaragua as a Technical Support Agent for the Toast POS system, where I honed my technical skills and customer service expertise. Currently, I am further developing my career as an Exchange Online Engineer at Microsoft through Concentrix Nicaragua
Payroll & Billing Assistant: Manage payroll, billing, QuickBooks, admin tasks.
With a diverse background in customer support, financial services, fraud analysis, and team management, I excel as a Senior Team Manager and Virtual Admin Assistant. Currently, I am a Payroll and Billing Assistant, proficient in QuickBooks Online, managing payroll, billing, and administrative tasks for a roofing company.
Medical Billing Assistant
I'm a virtual assistant in medical billing, customer service and as appointment scheduler, data entry
Result-oriented and highly organized Operations Assistant.
Result-oriented and highly organized Operations Assistant with 10 years of experience in the BPO industry. Proven track record of delivering exceptional customer service, managing administrative tasks, and handling vendor relations. Adept at multitasking in fast-paced environments and skilled in using Microsoft tools to streamline operations.
Outstanding customer service through phone calls, email, and chat, risk analyst
I am a school graduate, who studied for two years in computational engineering, I worked as a customer service representative and a compliance agent in a BPO for the Western Union campaign, then in customer service in a BPO for the insurance company United Health Care, and lastly I worked as a risk analys at the remittance company, Remitly.
Customer Service Specialist | Executive Assistant
experienced customer service manager with a track record of successfully leading phone support, chat support, remote groups, and administrative teams. As you search for the best customer service agent for your clients, I invite you to take a moment to review my profile. I am confident that my skills and experience make me a great fit for your team.
I graduated from Teaching English as a foreign language
A professional with a diverse background encompassing English teaching, customer service, compliance associate and account management with experience in developing and delivering english curriculum, skilled in handling inquiries, resolving issues and provide customer satisfaction by phone or chat. In-depth knowledge of regulations.
Marketing & Advertising. I have more than 8 years of professional experience.
During my years of professional experience, I have worked in various industries. I worked for a bank, then in an auditing firm, and subsequently as an administrator in a family-owned company. I also have international experience as I worked in Canada for 2 years. Currently, I work for US companies from home.
Customer Service | Mentoring | Fraud Prevention | Compliance Investigator
Throughout my career I have consistently maintained a high level of customer satisfaction and professionalism, proving my capability to manage complex compliance and risk tasks while ensuring regulatory adherence. My journey reflects a blend of meticulous analysis, and unwavering commitment to ethical standars in the financial industry