Bilingual Legal & VA - contracts, compliance & support
Detail oriented Brazilian Attorney with 9 years in contract drafting compliance and legal research. Also Virtual Assistant and Bilingual Customer Support. Internship PGE 2 months and MPE BA 2 years. Admin skills spreadsheets cashier office organization client service. Tools Google Workspace MS Office Slack Trello. Native Portuguese intermediate English strong reading writing studying daily. Deadline driven and organized.
Experienced public relations specialist
Experienced public relations specialist with a proven track record in developing communication strategies, managing corporate events, and handling media relations. Skilled in producing press releases, speeches, and promotional materials. Proficient in Microsoft Office and communication platforms. Strong organizational and problem-solving abilities.
Customer service
Customer service by phone or online for various companies such as LATAM airlines, Banco Safra, Casas Bahia Card and Quinto Andar
Customer Support & Operations Specialist managing client relations & workflows.
Bilingual (English/Portuguese) professional with nearly 4 years of international experience in Australia specializing in customer experience, hospitality, and administrative management. Currently transitioning into Virtual Assistance, Digital Marketing Support, and Remote Operations.
I am a receptionist with a degree in hospitality and extensive experience.
I am a dynamic, results-oriented professional with significant experience in bilingual customer service and administrative support. My ability to quickly adapt to new challenges allows me to deliver effective solutions in fast-paced environments. I constantly strive for personal and professional development, making me a valuable contributor to the teams I am part of.
Currently writing a column at an online journal.
I've written a column about music, now I'm writing about self knowledge. I've worked with advertising and creative writing. Currently finishin a book about to be published.
Bilingual Commercial Assistant
Bilingual Commercial Assistant with experience in sales support, quotation management, customer service, and administrative processes. Skilled in communicating with clients and internal teams in both English and Portuguese, ensuring efficient coordination and high-quality service. Strong background in preparing commercial proposals, handling documentation, supporting operational activities, and facilitating communication across different departments. Passionate about languages, with nine years of English studies and experience using the language in professional environments. Organized, detail-oriented, and committed to delivering reliable and effective solutions.
I have experience in customer service, legal assistance, executive assistance, t
Versatile professional with experience in customer service, legal assistance, executive assistance, translation, data entry, and logistics/transportation. Experienced in using CRM systems, managing information, providing administrative support, and communicating with clients. Strong organizational, problem-solving, and teamwork skills, with the ability to quickly learn new tools and processes. Responsible, communicative, and focused on delivering efficient service and high-quality work.
IT Support & Cloud Automation Engineer with 6+ years in enterprise environments.
IT professional with 6+ years of experience in technical support (L1–L3), cloud infrastructure, and process automation. Worked with multinational companies including AB-InBev, InComm Payments, and Softtek, managing end-to-end incident lifecycles in ServiceNow, administering Microsoft 365 and Azure AD environments, and resolving complex issues across Windows, macOS, and SaaS platforms. Built automation workflows using PowerShell, Python, UiPath, and Power Automate — including solutions still running in production after 3+ years. Experienced with AWS (EC2, S3, IAM, Lambda) and Azure, with hands-on Terraform and GitHub Actions for IaC and CI/CD. AWS Cloud Practitioner certified. Fluent in English, fully available for US/LATAM business hours.
Customer Success Manager, responsible for commercial excellence.
Experienced Customer Success Manager with a background in B2B/B2C sales, CRM software, and customer relationship management. Skilled in data analysis, communication, and presentation & negotiation. Proficient in English and Portuguese.