Account Manager
With over 5-years of experience, I've honed my expertise in key performance indicators, strategic planning, and client relationship management. My core competencies lie in developing and implementing tracking systems for KPI analysis, ensuring project execution aligns with strategic goals, and leveraging logistics TMS tools like McLeod and TAI for
Production and Logistics Coordinator in Construction and Advertising Projects
I have developed a professional career of more than 30 years in the construction industry, sales, and logistics. He has worked in several companies, including Angel Miranda & Cía. and Servicios Alfa S.A.S. He has a solid academic background in Marketing and Advertising, Intermediate English, and Costs and Budgets.
Social communicator and journalist, I work as a BPO supervisor.
I studied social communication and journalism at the Central University of Colombia, I have worked at the Teleperformance company as a supervisor since 2019.
I am an industrial engineer with experience in customer service and marketing
I am an industrial engineer with experience in the cosmetic and fashion sector in customer service and marketing.
Financial analyst
With a solid experience in process optimization, financial forecasting, and data analysis, I have led initiatives to drive operational efficiency and business growth. My focus on generating accurate forecasts has helped reduce costs, increase profits, and expand the customer base in highly competitive environments.
Senior mechanic with experience in customer service
Career in the industrial field, In the telecommunications sector in the logistics area and then in customer service. For the past four years of my life, I have worked in real estate administration designing an effective operational process for all processes.
International Business professional
Nationalization processes, where the entry and/or exit of merchandise or services from the national territory is carried out.
Customer Service Representative - Helpdesk - QA Analist
Bachelor's degree in International Relations with expertise in customer support / Helpdesk. Thrives in teams, tackles challenges efficiently, reliable, and committed. Strong active listening and customer service skills. Excels in meeting deadlines and balancing multiple priorities effectively.
customer services operations agent.
International Trade Technologist from the Corporación Universitaria Empresarial de Salamanca, with expertise in payroll, Excel, procurement, customer service, a strong command of English, and excellent service attitude. Experienced in logistics, supplier management, sales, handling corporate documents, and customer support.
Junior project manager and customer service with more than 3 years of experience
Industrial Engineer with extensive experience in project management, technology deployment and customer service. I have expertise in the use of various tools such as Jira, Trello, and Power BI. I have led different projects in productivity improvement and decision-making. I'm looking to make a contribution to innovative and challenging projects