Virtual assistant and customer service agent
Fashion design and management. Virtual assistant and customer service agent. Stylist and editorial director.
Customer service and sales specialist
My years of experience, stellar work ethic, willingness to learn & people skills position me as an ideal candidate for this position. I am Spanish bilingual, based in Guatemala City. I believe experience is sometimes overrated. I am able to learn to unlearn. And, my people skills are great!
Provided high-level virtual assistant support, delivering responsive and personalized customer service while developing and documenting streamlined workflows and processes.
Leading customer service with marketing automation expertise. I bring a diverse professional background with experience in internal control, handling internal and external claims, warranty coordination, and project management. Additionally, I have a strong foundation in customer service and administrative management, which I have successfully applied in virtual assistant roles.Leading customer service with marketing automation expertise.
Customer service, executive support, patient care, and team supervision.
I'm an experienced professional with a background in customer service, executive assistance, ophthalmic support, and team supervision. Skilled in providing administrative support, coordinating schedules, managing correspondence, organizing records, and supporting daily business operations. Proven ability to build customer relationships, resolve concerns, support sales goals, coordinate staff, and deliver professional service in fast-paced environments. Patient pre-screening, collecting medical information, assisting with eyewear selection, interpreting optical prescriptions, and maintaining inventory are some of my strong points.
Experienced in Customer Service and Data entry specialist.
Administrative assistant with 8 years of experience working with US based company with proven expertise in executive assistance, and operations / AR assistance. Adept at resolving client disputes, and ensuring accurate reporting to maintain positive business relationships
Financial controller
Billing Specialist with 3 years of experience and extensive customer service knowledge. Strong data entry skills to ensure up- to-date reports. Excellent improving customer satisfaction.
PROFESSIONAL PROFILE Systems Engineer with over 13 years of experience in operat
PROFESSIONAL PROFILE Systems Engineer with over 13 years of experience in operational coordination, IT service management, Service Desk, Help Desk, technical support, and BPO/contact center operations. Experience leading technical teams, monitoring SLAs and KPIs, managing incidents and service requests, analyzing trends, driving continuous improvement, preparing executive reports, and managing relationships with clients, vendors, and technology manufacturers. Service-oriented and focused on achieving objectives and ensuring operational continuity in high-demand environments.
I assist customers, resolve concerns, process request and provide solutions.
Dedicated and detail-oriented Customer Service Professional with over 3 years of experience in remote customer support, cold calling, and appointment setting. Skilled in handling inbound and outbound calls, resolving customer issues efficiently, and maintaining strong communication with clients. Recognized for a proactive approach, excellent multitasking ability, and commitment to providing exceptional customer experiences in fast-paced environments.
Operations professional with experience in scheduling, coordination, client communications, and business operations. Skilled in Zendesk, Intercom, Canva, and social media management. Fluent in English, open to opportunities in Bogotá.
Operations and coordination professional with experience in scheduling, client communications, property management, and business operations. Skilled in Zendesk, Intercom, Canva, and social media management for business clients. Proven ability to manage multiple responsibilities across fast-moving environments.
Assist the user, resolve doubts, provide support and explanation of a service
I am a Sociology student in the final stage of my degree, with experience focused on social intervention, community research, and customer service. My work experience has been mainly in the community and academic sector. At the University of Valle and social projects, I have carried out population characterization, design and application of surveys, data systematization, and facilitation of psychosocial workshops with older adults and mothers in the community. I have also worked as a monitor in University Welfare, supporting logistics, inventories, and customer service. Additionally, I have experience in the area of service and customer care in the gastronomic sector. I stand out for my ability to work in a team, communication.