Experienced customer support professional with over three years of experience.
Skilled in solving technical and service problems, handling different types of customer needs, and supporting team success. Fluent in Spanish and English, with experience working in different countries and cultures. Focused on improving customer satisfaction and making support processes more efficient.
customer support, administrative assistant, admin support
secondary school complet i went to university of psycology for 2 years i work in a familiar shop im very kind and respectfull my education is very proffesional
I am an advanced psychology student and a Human Resources assistant.
I am an advanced psychology student and a Human Resources assistant. I have worked in customer service at Banco Santander (handling complaints, providing information about bank accounts and transactions, among other tasks), and at Coca Cola FEMSA Uruguay (managing complaints, problem-solving, administrative support, and more).
I am a Lawyer but also have experience has Customer Support and Helpdesk L1
Law Degree, Universidad Católica Andres Bello, Caracas, Venezuela. Ingenious Americas Time Period: October - December 2023 Position: PB Billing Agent Alorica Time Period: July - September 2023 Position: Customer Service Representative TATA Consultancy Services Period: August 2018 - January 2023 Position: AP Processor, Helpdesk Level 1
I am fraud analyst with 2 years of experience currently studying a bachelor's
Analytical view of profiles, accounts and virtual wallets searching for potential risk of fraud. Developing and presenting results reports. Optimization of already existing process and proposals about new ones. Self track, analysis and improvements on my own KPIs Human capital training and mentoring.
I am an experienced Customer Service Rep, Tech Support Rep and Virtual Assistant.
I have over nine (9) years of customer service experience working both remotely and in BPO call centers, offering customer service and support, technical support, and billing. I have worked with several companies and campaigns, such as Airbnb, Amazon (driver support, logistics, and retail) and Clipboard Health.
I'm a PM, w/5 years of experience. Plus, a total of 16 in Customer Service roles
Since 2007 I have been working in different Customer Service and Travel Industry related positions, such as Princess Cruises and Royal Caribbean International, Pearl Ships and Sabre. For 16 years I worked with peers and customers of different nationalities from all over the world.
I´mgraduated from Business Administration and I surely can make your day easier!
I worked as an English tutor to help students to prepare their exam. I did 2 years of community services with an institutions called "Interact", and had to leave ir because of the pandemic. I love helping others with their tasks so they can have a better organization and don´t loose too much time.
Front desk, admin, and customer service tasks.
In my recent positions, I handled a mix of front desk, administrative, and customer service responsibilities. These roles required versatility as I managed various tasks, from assisting guests with inquiries and requests at the front desk to overseeing administrative duties like daily paperwork, reports, and data entry.
administrative jobs, dynamic tables in excel, data analysis, and call center
Management of internal processes, such as; personnel selection, training, payroll and compensation, occupational health and safety, performance evaluation, organizational planning.