I am a professional Social Worker but in the past 7 years I work in Customer Ser
Working with customers is my passion. With over 20 years of experience providing customers with exceptional service. I master both English and Spanish.
Focus on team coordination and assure successful delivery
PMI Certified Associate in Project Management (CAPM®) 5+ years of experience supporting SAP and UKG Workforce Management implementation projects, skilled in coordinating project activities and collaborating with cross-functional teams to ensure successful delivery. Throughout my career, I have coordinated global payroll and Human Resources system implementations across 3–4 countries, including multi-country rollouts in Latin America. What I bring to the table: → Project coordination and financial tracking (profit and loss, forecasting, reporting) → SAP and UKG Workforce Management implementation delivery → Cross-functional team coordination across distributed, global teams → Service level agreement management and stakeholder communication → Tools: Smartsheet · Jira · Advanced Excel
Business Analyst & PM with experience in Agile/Waterfall projects
Business Analyst with solid experience in technology and expertise in Agile methodologies (Scrum), focused on driving operational efficiency and alignment between business and technology. Strategic vision, strong analytical capability, and assertive communication skills enable effective cross-functional relationship management.
QESH Superintendent managing quality, compliance, audits, process improvement, a
I have more than seven years of experience in quality, environmental, safety, and health management within the manufacturing industry. Throughout my career, I have led internal and external audits, improved processes, developed procedures, trained teams, and ensured compliance with ISO standards and customer requirements. I also enjoy working with data and process automation, using tools like Power BI, Power Automate, SharePoint, and Excel to simplify workflows and improve efficiency. I am recognized for being organized, detail-oriented, and focused on finding practical solutions that deliver measurable results.
Administrative and bookkeping assistant with 5+ years of experience
5+ years of experience in administrative support, bookkeeping support, operations coordination, data entry, billing support, reporting, and document management. My core skills include organizing financial records, recording transactions, supporting invoice analysis, managing databases, coordinating work plans, tracking performance, and maintaining accurate documentation. Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Google Workspace, Gmail, Google Sheets, Google Drive, Google Calendar, Zoom, Slack, Monday.com, Notion, QuickBooks, Canva, CapCut, CRM Systems, Data Entry Systems, Document Management Systems, Invoice Management Systems, Billing Systems, Reporting Dashboards, Adobe Acrobat, DocuSign, Dropbox, OneDrive.
Hospitality Management Professional | Quality Assurance | Guest Experience
Results-driven hospitality professional with 10+ years of experience in hotel operations, quality assurance, guest experience, front office, food & beverage, and sales. Skilled in team leadership, operational excellence, customer service, and process improvement across luxury hotels and hospitality organizations.
I am a business operations professional who bridges the gap between high-level
I am an operations specialist dedicated to streamlining business processes and improving productivity through hands-on management and strategic workflow optimization.
I am an Operations Manager responsible for overseeing daily business activities
Detail-oriented Virtual Assistant with experience in administrative support, data management, client communication, and task coordination. Highly organized, reliable, and skilled in supporting remote teams efficiently.
English tutor and customer service representative
Inbound and outbound calls, emails, and other tasks involving customer care are frequent parts of my workday. In addition, I’m an English tutor for college students.
I manage elite hospitality operations, VIP guest relations, and online sales.
Dynamic and multilingual Hospitality and Operations professional with over 5 years of experience specializing in customer service, sales coordination, and team supervision within elite hospitality and tourism environments.